JustCall by SaaSLabs, a contact center software provider backed by Sequoia Capital, today unveiled JustCall iQ, an AI-driven conversational intelligence platform for small and medium-sized businesses (SMBs). The solution is designed to enhance the performance of call center sales teams, operations and customer support.
By harnessing the power of AI, JustCall iQ offers real-time coaching and…
Refuel AI, a company using large language models (LLMs) to generate high-quality training data for AI models, today came out of stealth with $5.2 million in seed funding. The company said it will use the round to grow its team and build out its platform’s capabilities…
Movable Ink unveils new AI-powered tool for more efficient personalized marketing emails
June 15, 2023
Movable Ink, a 13-year-old software-as-a-service (SaaS) company that specializes in digital marketing tools for enterprises, is jumping headfirst into the generative AI game.
The company is launching a new feature called “Generation Model” that uses OpenAI’s GPT-4…
Dremio, the open data lakehouse vendor that combines the capabilities of a data lake and warehouse on a unified layer, is going all-in on generative AI.
The company today announced two new gen AI capabilities for its platform: a text-to-SQL experience for conversational querying of data, and an autonomous semantic layer to help with data cataloging and processing.
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Elevating customer experience: The rise of generative AI and conversational data analytics
June 15, 2023
This article is part of a VB special issue. Read the full series here: Building the foundation for customer data quality.
The rapid advancement of artificial intelligence (AI) and machine learning (ML) technologies is pushing the boundaries of what can be achieved in…
Former White House advisors and tech researchers co-sign new statement against AI harms
June 15, 2023
Two former White House AI policy advisors, along with over 150 AI academics, researchers and policy practitioners, have signed a new “Statement on AI Harms and Policy” published by ACM FaaCT (the Conference on Fairness, Accountability and Transparency) which is currently…
MIT-based AI apps startup aims to block supply chain attacks with advanced cybersecurity
June 15, 2023
The digital pandemic of increasing breaches and ransomware attacks is hitting supply chains and the manufacturers who rely on them hard this year. VentureBeat has learned that supply chain-directed ransomware attacks have set records across every manufacturing sector, with medical devices, pharma and plastics taking the most brutal hits. Attackers are demanding ransoms equal to the full amount of…
Mailchimp, the popular email marketing platform, has announced its plans to harness the power of artificial intelligence to expand its offerings and become a comprehensive marketing automation solution for small and medium-sized businesses.
The company announced on Thursday…
Cybersecurity provider Trend Micro Incorporated has been integrating artificial intelligence (AI) into its technologies for a decade, but it hasn’t had the power of generative AI, until now.
Today Trend Micro announced its new Vision One platform, bringing together a…
Military contractor Primer announces $69M to build AI for ‘those who support and defend our democracy’
June 15, 2023
As the wave of AI capital investment continues to surge, government contractors — including those who service military agencies — are not being left out.
Case in point: Primer, an eight-year-old commercial and government-focused startup that lists among its customers the U.S. Air Force, Army, and U.S. Special Operations Command (USSOCOM, the agency in charge of overseeing all the special…
