An online retailer recently underwent an AI transformation after it realized it no longer needed to employ an expensive local workforce to provide customer support. They split their customer support between AI bots serving as the first tier of support and an offshore team to which AI could escalate calls, functioning as a second tier of support. Its operational costs dropped precipitously, but so…
Skillsoft: How to go from AI vision to AI reality
July 15, 2024
Don’t get AI envy — it doesn’t matter where you are on your AI journey, just as long as you’re on it.
Debasis Dutta, SVP and head of Codecademy Enterprise Solutions at Skillsoft, offered this advice at this week’s VB Transform in San Francisco.
“It is the…
Jared Kaplan, Anthropic‘s Chief Science Officer and co-founder, didn’t mince words at VentureBeat’s Transform 2024 conference. His message? Generative AI technology is set to become as commonplace as smartphones, reshaping how we work, play, and interact with…
At VentureBeat’s Transform 2024 conference yesterday, VAST Data Founder and CEO Renen Hallak shared insights into the company’s approach to AI infrastructure, offering a glimpse into the future of enterprise AI systems.
Hallak introduced VAST Data’s concept of a global operating system for AI, designed to address the growing complexities of data management and AI deployment across…
Is bigger always better when it comes to large language models (LLMs)?
“Well, the answer is quite simply yes and no,” Yasmeen Ahmad, managing director of strategy and outbound product management for data, analytics and AI at Google Cloud, said onstage at VB Transform…
Writer drops mind-blowing AI update
July 10, 2024
Writer, a leading enterprise AI platform, has rolled out a suite of powerful enhancements to its artificial intelligence chat applications, announced today at VB Transform. The sweeping improvements, which include advanced graph-based retrieval-augmented generation (RAG) and…
Following the announcement of Writer‘s newest features, CEO May Habib took to the stage at VB Transform to give context to the latest update and address the challenges facing enterprise generative AI adoption. The enterprise AI platform recently unveiled significant improvements to its artificial intelligence chat applications, including advanced graph-based retrieval-augmented generation (RAG)…
Aitomatic announced SemiKong, the world’s first open-source AI Large Language Model (LLM) designed specifically for the semiconductor industry.
Unveiled at Semicon West 2024, SemiKong aims to revolutionize semiconductor processes and fabrication technology, potentially…
AI agent benchmarks are misleading, study warns
July 8, 2024
AI agents are becoming a promising new research direction with potential applications in the real world. These agents use foundation models such as large language models (LLMs) and vision language models (VLMs) to take natural language instructions and pursue complex goals…
AI underwent a paradigm shift in November 2022, pivoting from a technology advancing in the background to a frontstage disruptor. Fast forward to now and we’ve already reached the next phase of generative AI, with consumers embracing the technology and organizations beginning to invest at-scale.
Gen AI stands to fundamentally shift how businesses function and thrive. Put simply, it will rework…
