Although the release of ChatGPT brought with it a lot of chatter about generative AI’s revolutionary impact on technology, there’s been an equal focus on some of the technology’s shortcomings. Indeed, there have been some heated debates about generative AI’s potentially hazardous impact on society, its imaginable negative applications, and the significant ethical concerns that surround its…
Artificial intelligence (AI) has emerged as a revolutionary force, reshaping industries and unlocking unprecedented opportunities for business growth. In today’s fiercely competitive landscape, enterprise decision-makers must recognize and harness the power of AI to…
The power of artificial intelligence (AI) is revolutionizing our lives and work in unprecedented ways. Now, city streets can be illuminated by smart street lights, healthcare systems can use AI to diagnose and treat patients with speed and accuracy, financial institutions…
New products like ChatGPT have captivated the public, but what will the actual money-making applications be? Will they offer sporadic business success stories lost in a sea of noise, or are we at the start of a true paradigm shift? What will it take to develop AI systems that are actually workable?
To chart AI’s future, we can draw valuable lessons from the preceding step-change advance in…
Generative AI, the technology that can auto-generate anything from text, to images, to full application code, is reshaping the business world. It promises to unlock new sources of value and innovation, potentially adding $4.4 trillion to the global economy, according to a…
MoonlanderAI announced the alpha release of its AI-powered platform for building immersive 3D games and experiences.
The platform leverages updated large language models (LLMs), machine learning algorithms, and generative diffusion models to streamline the game development…
AI Foundation, an AI research lab that gave us virtual Deepak Chopra, has launched AI.XYZ, a platform for people to create their own AI assistants.
Let’s hope it’s a tangible example of how we’re going to get along fine with AI, rather than be terminated by them. The idea is that we should all feel better if AI assistants offload some of our daily tasks.
The foundation calls it the world’s…
When Prem Natarajan, Capital One’s new chief scientist and head of enterprise AI, came on board in May — after five years as a VP at Amazon, leading the Alexa AI organization — it was because he was intrigued. What was in the DNA, he wondered, of one of the largest…
Perception Point, an internet security platform, revealed its latest innovation to counter the rising tide of AI-generated email threats. The company’s new detection technology employs AI-powered large language models (LLMs) and deep learning architecture to identify and…
Salesforce launches Sales GPT, Service GPT to ease customer interactions through generative AI
June 30, 2023
Salesforce today introduced new generative AI workflow tools for Sales Cloud and Service Cloud during its presentation at World Tour London. The new capabilities — Sales GPT and Service GPT respectively — are designed to simplify workflow and customer engagement for sales and service teams.
The company said the tools will enable teams to accelerate deal closures, anticipate customer…