AI & RoboticsNews

How conversational AI can remove sensitive information from contact center calls

Every day, individuals call into customer contact centers and provide sensitive information, like credit card numbers, to agents by voice. Now, a conversational artificial intelligence (AI) solution using natural language understanding capabilities offers a way to remove that information from calls, while still passing data through for transactions.  This is important because dealing with any…
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MobileNews

Emergency SOS via satellite for iPhone 14 launching later this month, Apple announces $450 million investment

Apple confirmed today in a press release that the new satellite features for iPhone 14 and iPhone 14 Pro will indeed launch in November for customers in the United States and Canada, as originally announced. When out of cell service, iPhone 14 users will be able to connect to a satellite overhead to send a short emergency text message, and share their location with family. Apple today announced a…
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AI & RoboticsNews

The race is on to build generative AI for the enterprise | The AI Beat

Join us on November 9 to learn how to successfully innovate and achieve efficiency by upskilling and scaling citizen developers at the Low-Code/No-Code Summit. Register here. In the wake of last week’s release of the DALL-E API, a crowd of startups is sure to follow, racing to build generative AI for the enterprise. I thought of this as I watched coverage of 50,000 runners converging on New…
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MobileNews

Google confirms Pixel Watch bug that counts calories in Fitbit app inaccurately

The Pixel Watch is the first Wear OS smartwatch to integrate support for Fitbit, and it works fairly well on the whole. However, a bug with the Fitbit app and the Pixel Watch leaves calorie counts inaccurate, but Google is looking into it. Since the launch of the Pixel Watch, some owners have noted disparities between calories counted on the Pixel Watch compared to other smartwatches and fitness…
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